Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to Aquametricas! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect personal details such as your name, email, contact number, company name, and usage data to improve your experience and provide tailored services.

3. How We Use Your Information

Your data helps us enhance our platform, improve customer support, communicate updates, process transactions, and ensure platform security and reliability.

4. Data Protection

Aquametricas is hosted on Vercel and Neon Postgres DB, offering enterprise-grade security, encryption, and compliance with ISO 27001, SOC 2, GDPR, HIPAA, and PCI DSS standards.

5. Data Retention

We retain personal information as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

6. Cookies & Tracking Technologies

We use cookies and analytics tools to understand user behavior and improve performance. You can manage cookie preferences in your browser settings.

7. Third-Party Services

We may integrate with payment processors (e.g., Stripe) or communication tools (e.g., SendGrid). These third parties maintain their own privacy policies.

8. Your Rights

You have the right to access, correct, or delete your data, withdraw consent, and request data portability. Contact us at privacy@aquametricas.com for assistance.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with revised effective dates.

10. Contact Us

If you have any questions about this Privacy Policy or data handling practices, contact us at support@aquametricas.com.